NetGuard
HOW MUCH BUSINESS ARE BAD REVIEWS COSTING YOU?
22% of Negative Reviews are 100% Bogus!
This may be the most vital business decision you make going forward; but first you must understand that while positive reviews for companies are priceless, negative reviews are equally damaging. Consumers don't even need to visit sites like Squidoo, Yelp even Google and Yahoo Local to read reviews as now they "pop up" in search results during organic searches. Statistics show that during economic downturns, when consumers carefully consider each purchase and actually seek out reviews written by other consumers, negative reviews can cut deep into sales. Exacerbating the situation even further is that most of these sites allow users to post negative reviews anonymously, and much like the old adage, "monkey see monkey do" when a certain percentage of people read a negative review, they are anxious to add their own "bad experience". And when you consider that 22.5% of negative reviews are 100% bogus you can appreciate the need for a service like NetGuard. After all, a negative review can dissuade hundreds possibly even thousands of potential customers, and the worst part is that most businesses aren't even aware any negative reviews exist.
 |
A whopping 83% of
consumers say customer reviews influence their purchasing
decisions.
(Opinion Research Group, July 2008) For Your Positive Reviews: NETGUARD provides a page displaying each positive review creating a new search engine listing, including an inbound link to your site, providing an undeniable presence in your industry which consumers can easily find, read and share with friends and family members: "Word of Mouth Advertising" at its very best! |
NetGuard
is Reel Magic Media's latest and most important service. It is our goal to guard and preserve our client’s
valuable reputation online. We accomplish this by collecting and distributing
honest reviews of actual customer experiences. And in order to combat unethical and fraudulent
reviews
NetGuard
monitors all keywords associated with our client’s name, industry
and location, and immediately responds to any negative reviews
before they can do
major damage by attaching the following response to all negative
reviews:
“We are very sorry to see your grievance; it is our policy to strive
for 100% customer satisfaction.
We appreciate that your complaint was made anonymously, and
we respect your privacy, however we ask that you contact our
management at your earliest convenience so that we may take whatever steps are necessary to
rectify your complaint.
We have worked very hard to earn our reputation, and we are anxious
to work even harder to maintain it; therefore, since our customer
service failed to meet your expectations, please allow us correct it.”
This Addresses and Resolves 3 Major Issues:
-
It proves that you are willing to rectify any and all
legitimate complaints.
-
It causes the reader of the negative review to
question the author’s
credibility, and it educates the reader that many negative
reviews are made anonymously, and many are in fact bogus.
-
Should anyone come forward for resolution, they will agree to
remove the negative
review.
Call your Reel Magic Media rep for more information.
NetGuard
is now available for a limited time at a promotional rate of only
$49 a month as a standalone service, or only $39 a month when
bundled with a Video Search Listing SEO package.
Call a Reel Magic Media rep to take advantage of this great
service today.
